2011 was a big year for the world. Princess Kate and Prince William got married; iconic Apple founder Steve Jobs passed away; Osama Bin Laden was found by U.S. troops; Charlie Sheen was fired from Two and a Half Men; and Adele’s “Rolling in the Deep” was making pop culture history. In New York City, 2011 was the year of the Occupy protests and NPD Logistics began providing concierge-level customer service to the New York/ New Jersey area. Happy Anniversary to us!
While 2011 was a big year for NPD Logistics, 2016 promises to be even more amazing: we became incorporated in 2016 and moved into our new headquarters in May, 2016. Our new facility, at 263 Frelinghuysen Avenue, Newark, NJ has over a million cubic feet of storage. This expanded space will help us continue to exceed customer expectations as our business continues to grow.
NPD’s founders noticed something missing in the logistics companies servicing New York and New Jersey: a commitment to excellent customer service. Professionals with more than 35 years of experience in the courier industry, our founders goal was to create a company that put the customers first. They understood that the key to meeting customer expectation is understanding what those expectations are. Our customer service professionals are happy to spend time with customers exploring needs and options, to ensure that they fully understand customer expectations, and then we go about meeting them.
Drawing on years of experience and contacts, NPD immediately began to establish a reputation for reliable, affordable logistics service. We also understood how important these connections are to providing a superior logistics service. In 2015, we were happy to bring on John Zahorodny as our Vice President of Worldwide Operations. In the last year, John as helped us connect with over 500 agents around the globe. John, along with the rest of the team, understands that our reputation depends on exemplary customer service. We began by building our reputation as the fast, most reliable same-day messenger service in New York City, and then expanded that courier service to the entire tri-state area. Now, we providing shipping and courier service all around the globe; whether your parcel needs to go around the block or around the world, we can get it there with the same efficiency and reliability.
As a full-service logistics company, we provide an entire range of shipping services: messenger and courier service; mail pick-up and delivery; distribution and warehousing; freight management; NFO (next flight out) shipping service); domestic airfreight; international airfreight; interoffice deliveries; LTL and FTL delivery services; record management; and confidential shredding. By utilizing NPD’s full range of services, your company reaps all of the benefits of logistics experts without having to have a logistics department. This allows smaller companies to take on big jobs, because NPD will handle everything down to coordinating shipments and ensuring that your paperwork is in order. In fact, with our new packing and crating service, we can literally handle every single aspect of a shipment.